Return/Refund Policy

Returns

Our goal is for you to love your order and strive for 100% satisfaction guarantee. Please contact us if something isn’t right.

✅ Incorrect, damaged, or defective items are eligible for a full refund.
✅ Refund requests must be made within 30 days of the purchase date.

For refund inquiries, please contact us at support@ourtreasuredpets.store.

Eligibility for a Refund

✅ Product received is damaged or defective.
✅ The request is made within 30 days of purchase.
✅ Item must be unused and returned in its original condition.

For any return questions, contact us at: support@ourtreasuredpets.store.

This refund policy is subject to change at any time and without notice.